Privacy Policy
This Privacy Policy explains how The Wellness Black Card ("we", "us", "our") collects, uses, and protects information you provide when using this website and our coaching services. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Wellness Black Card is operated by Ryan Crockett, a personal coach based in London. For data-related enquiries, contact: ryan@thewellnessblackcard.com
2. Information We Collect
We collect information you provide directly to us, including:
- Name and email address (via contact form or lead magnet download)
- Your stated fitness goals (via contact form)
- Health and body composition data you share during coaching sessions
- Payment information (processed by third-party providers — we do not store card details)
We do not use website analytics, tracking cookies, or third-party advertising pixels on this site.
3. How We Use Your Information
Information you provide is used to:
- Respond to your enquiries
- Deliver the free guide you requested
- Provide and manage your coaching programme
- Send programme-related communications
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data on the basis of:
- Consent — when you submit a form or request the free guide
- Contract — when you become a coaching client
- Legitimate interests — responding to direct enquiries
5. Data Retention
Enquiry data is retained for 12 months. Client coaching data is retained for the duration of your programme and up to 3 years thereafter, unless you request deletion. Lead magnet email addresses are retained until you unsubscribe.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email ryan@thewellnessblackcard.com
7. Third-Party Services
This site uses the following third-party services:
- Formspree — contact form processing (formspree.io)
- Calendly — appointment booking (calendly.com)
- Cloudinary — media hosting (cloudinary.com)
- Google Fonts — typography (fonts.google.com)
- Netlify — website hosting (netlify.com)
Each of these services has its own privacy policy. We recommend reviewing them if you have concerns.
8. Security
This site is served over HTTPS. We take reasonable precautions to protect data in transit and at rest. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this site after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions: ryan@thewellnessblackcard.com